SASSA SRD R350 Grant: All You Need To Know

By | January 26, 2024

SASSA SRD R350 Grant: All You Need To Know

Ever since the COVID-19 pandemic struck, the South African Government introduced the SASSA SRD R350 grant to help ease the burden of lack of income during the pandemic and beyond. But what is it, who qualifies, and how can one apply? In this article, we will explore key facts about the SASSA SRD R350 grant, shedding light on the eligibility criteria, application process, and important details that recipients should be aware of.

What is the SASSA SRD R350 Grant?

Often referred to as the R350 grant, the SASSA SRD is a temporary aid program designed to assist individuals facing unemployment, making it challenging for them to provide necessities for themselves. Originally implemented in response to the COVID-19 pandemic, this initiative has served as a crucial pillar of government support, providing a safety net for citizens grappling with the economic repercussions of the pandemic.

Who Qualifies for the SASSA SRD R350 Grant?

Before anticipating the benefits, it is crucial to understand your eligibility for the grant. Take a look at the following requirements:

  • You must be a South African Citizen, Permanent Resident, or Refugee registered on the Home Affairs database.
  • Your current place of residence should be within the borders of South Africa.
  • Your age should be between 18 and 60 years.
  • The combined income of you and your spouse must not exceed R6000 per month.
  • You should be unemployed and without any source of income.
  • You should not be a recipient of other government social grants, such as the Child Support, Disability Grant, etc.
  • You should not be receiving any form of private or public financial support, such as UIF, NSFAS, etc.

Related: Understanding SASSA Grants: Who Qualifies?

Applying for the SASSA SRD R350 Grant?

Applying for the SASSA SRD R350 grant is a simple process. There are multiple platforms to apply, namely:

STEP 1:  Choose an Application channel

Apply via one of these channels:

STEP 1.1 Application via WhatsApp

  • Send a WhatsApp message to 082 046 8553
  • Applicant will provide personal details as prompted by the chat
  • The applicant will receive a reference number, an OTP number, and a website link to click on
  • Applicant must click on the link, insert the OTP number, and then click Verify
  • Applicant must provide surname and ID number
  • Applicant must confirm details as per details provided on the chat
See also  SASSA Grant Appeal

STEP 1.2 Application Via SRD Website

  • Open Internet browser
  • Search for:
  • Applicant captures ID and mobile numbers and then clicks the send SMS button
  • The applicant will receive a 6-digit OTP number
  • Applicant must insert the OTP number and click verify pin
  • Continue to Step 2: Agree To Terms And Conditions

STEP 1.3 Application Via SASSA Chatbot

  • Open Internet browser
  • Search for:
  • On the website; the applicant will click on the SRD R350 Grant assistance chatbox
  • The applicant must provide their ID and mobile numbers
  • Through the chat, the applicant will choose I want to apply for SRD R350 grant
  • The chatbot will provide a link to the SRD Website
  • The Applicant will follow the SRD Website Steps

Step 2 Agree To Terms And Conditions

  • Read the Declaration and Consent Document
  • Agree to the content of the Declaration and Consent Document
  • Read and understand the You and Your Special COVID-19 SRD Grant document
  • Agree to understand the contents of the You and Your Special COVID-19 SRD Grant document

Step 3 Provide Personal Details

  • Applicant must provide ID Number, Name, Surname as it is printed on the ID Document/ Card
  • Applicant must provide other personal details e.g. address, gender, etc

Step 4 Submit Banking Details/ Choose Payment Option

New Applicants

Clients with Personal Bank Account

  • Choose Bank Name
  • Provide Account number
  • Provide Branch Name
  • Provide Account Type
  • Submit Banking Details
  • Agree to Terms and Conditions

Clients without Personal Bank accounts

  • Choose Payment option- Cash Send
  • Agree to Terms and Conditions


  • Confirm Existing Personal Banking Details
  • Agree to Terms and Conditions
  • Click Submit

Related: Clients with Cash Send Option who wish to add bank details

Step 5 Receive An SMS On Your Mobile Number

Message Sample: Application ID: 123456, 88…081. SASSA confirms the successful update of banking details for BANK NAME. Your SASSA SRD R350 Grant application is now active.

Note: It is important to provide SASSA with a mobile number where we will be able to reach you to send an SMS, if you are declined or concerning your banking details.

SASSA SRD Verification And Validation Process

  •  ID Number, name, and surname provided by the client are verified with the Department of Home Affairs data
  • ID Number is matched against approved databases such as UIF, SARS, NSFAS, etc.
  • Fraud Risk Scoring is done with Fraud prevention partners- The Client ID number and Mobile number are checked against the approved databases
  • Application is Approved or Declined with reason
See also  SASSA Status

Viewing Application Status

Application status can be viewed on the following Channels:

  • Visit Status Check
  • WhatsApp: send a message to 082 046 8553
  • Toll-Free Call Centre: Contact- 0800 60 10 11

Reconsideration/ Appeal Process

 If the client’s application is declined, the client has the right to request reconsideration/ appeal within 30 days of receiving the declined reason.

Frequently Asked Questions

Q: Can I apply for the SASSA SRD R350 grant if I am currently employed?

A: No, the grant specifically targets those who are unemployed and do not receive any income.

Q: How long does it take the SASSA SRD R350 grant to be approved?

A: Approval can vary between a few days to several weeks. An SMS notification will be sent to you once your application is approved.

Q: How many months does the SASSA SRD R350 grant last?

A: The grant is given on a month-to-month basis and its continuation is determined by government assessments of the COVID-19 pandemic impact.

The SASSA SRD R350 grant has been a vital component of South Africa’s social support system, offering temporary relief to those facing financial challenges. Understanding the eligibility criteria, application process, payment details, and compliance requirements is essential for individuals seeking or receiving the R350 grant. As economic conditions evolve, both applicants and recipients need to stay informed about any changes to the program and adhere to the guidelines set by SASSA.

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